Transformative Service Research

Co-track chairs

Linda Alkire

Texas State University

USA

Andrew Gallan

St. John Fisher College

USA

Sertan Kabadayi

Fordham University

USA

Jordan Fleissig

University of Liège

Belgium

Indicative Topics

How can service research advance Transformative Service Research (TSR) to address urgent societal challenges?
How can service organizations mitigate sources of vulnerability, including social determinants of health (SDOH), inequality, and refugee crises?
What is the future of TSR and how can it increase its impact on practice and policy?
How can TSR address climate change through sustainability, circularity, and regenerative approaches?
What contributions can TSR make toward achieving the United Nations Sustainable Development Goals (SDGs)?
What are the unintended consequences or dark side effects of TSR, and how can they be anticipated and mitigated?
How can services be designed to foster dignity, inclusion, and resilience for all service actors?
How can service ecosystems foster collective well-being at the community, societal, and global levels?
How can technology and AI-enabled services be harnessed responsibly to enhance human flourishing without exacerbating inequalities
How can TSR capture ripple effects across ecosystems and over time (beyond individual-level outcomes)?
What new methodologies and metrics are needed to capture the transformative impact of services on people, communities, and the planet?
What are the ethical implications of TSR and the role of ethics in TSR?

Conference Tracks